LOVE

How We Choose To Act

LOVE

Our Heartspitality culture equation starts with LOVE. It's an unconditional love that comes from our actions. Love at Herschend is choosing to behave in a manner that makes everyone feel welcome, valued, and respected.

Each of Herschend’s brands is unique, but what's always constant is our love for one another, our guests, and our communities. This three-pronged approach is what we call our Love Strategy.

Loving Our Hosts

The heart of a strong company culture comes from how we treat one another in the workplace. We call this Leading with Love. Now, we’re not talking about brotherly love, emotional love, or parental love, which are nouns (feeling words). We practice AGAPE love, which is a verb (an action word). It’s about our behaviors and making a conscious choice to love one another through our actions, regardless of how we feel.

Love Principle
Patient
Love Principle
Kind
Love Principle
Humble
Love Principle
Respectful
Love Principle
Trusting
Love Principle
Unselfish
Love Principle
Forgiving
Love Principle
Truthful
Love Principle
Dedicated

Love Principles

These nine love behaviors drive our actions and create a working environment that allows our culture to thrive at every Herschend brand.

The key behaviors of AGAPE love are patience, kindness, humility, respect, trust, unselfishness, forgiveness, truthfulness, and dedication.

Grow U

Our more than 12,000 diverse hosts across North America choose to Lead with Love every day, and we return that love through initiatives like profit sharing, competitive benefits, and free tuition with GROW U.

Our hope is that when our hosts feel love from the company and their colleagues, they will pass that love on to our guests, which fuels our purpose of bringing families closer together by creating memories worth repeating.


Learn About Grow U

Careers At Herschend

Help Us Create Memories Worth Repeating

The heart of our success is the world-renowned hospitality that's rooted in our DNA. It comes to life through our dedicated hosts who love in all they do, every day.

Work With Us

Loving Our Guests

For more than 75 years, our family-owned business has been dedicated to Bring Families Closer Together By Creating Memories Worth Repeating®. It’s the shared purpose that gives our work meaning and connects our hosts to one another everywhere.

Our Experiences

Offering more than 50 world-class rides, high-energy entertainment, award-winning dining and the friendliest park atmosphere in the world!


Experience For Yourself

Loving Our Communities

Center for Aquatic Sciences
WAVE Foundation At Newport Aquarium
Vancouver Aquarium Marine Mammal Rescue
Dolly Parton's Imagination Library
Silver Dollar City Foundation

Dolly Parton’s Imagination Library
 

Dolly Parton’s Imagination Library

Dolly Parton’s Imagination Library is a book gifting program that mails free, high-quality books to children from birth to age five, no matter their family’s income. More than 2 Million books are mailed every month to families around the globe.


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The Silver Dollar City Foundation
 

The Silver Dollar City Foundation

The Silver Dollar City Foundation is a nonprofit dedicated to helping families grow closer together in the communities of Stone and Taney counties by providing grants to support youth and adult ministry programs and projects.


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Conservation

At Herschend, we are deeply committed to safeguarding our planet's incredible biodiversity. Through the collective efforts of our renowned AZA-accredited aquariums, we aim to create unforgettable memories that inspire our communities to care for the ocean and marine life.

We work closely with our affiliated foundations and industry associations to make a lasting impact for the benefit of animals, our planet, and all future generations through education, research, rehabilitation, rescue, and rewilding programs.

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